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Effortlessly Connect FreshService with Kroolo

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Smoothly Transfer Freshservice Data into Kroolo Migrate tickets, users, assets, and service requests from Freshservice to Kroolo effortlessly. Streamline your IT service processes with AI-powered workflows, robust reporting, and asset management.

Integrate With FreshService
FreshService

Importable Entities

  • starEntitiesImageTickets
  • starEntitiesImageUsers
  • starEntitiesImageService requests

Integration Access Roles

Owner

Org Admin

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Integrate FreshService with Kroolo in Simple Steps

  • 1
    Log into KrooloHead to your Kroolo account and navigate to the Integrations section.
  • 2
    Choose FreshServiceSelect FreshService from the list of available integration options.
  • 3
    Connect Your FreshService AccountSign in to your FreshService account and authorize Kroolo to access your space.
  • 4
    Select ActionsChoose the action that align with the updates you want to receive in Kroolo.
  • 5
    Start Using FreshService in KrooloTrasnfer data and smoothen the workflows.
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For detailed guidence, visit our Help Center

Key Features of FreshService - Kroolo Integration

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Tickets & Service Requests

Synchronize all open and closed tickets, service requests, and incidents with complete history and status updates.

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Users & Technicians

Import detailed user profiles along with technician or agent information to manage roles and responsibilities.

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Assets & Configuration Items (CIs)

Migrate asset inventories and configuration items for accurate tracking of IT resources.

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Knowledge Base Articles

Transfer knowledge articles and FAQs to maintain a centralized self-service portal.

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Two-way Data Flow

Keep all data synchronized in real-time between Kroolo and Freshservice, supporting continuous ITSM operations.

Connect FreshService—Freshworks’ IT service management platform—with Kroolo to centralize your workflows

Integrate With FreshService

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