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Project management and AI search for logistics.

Run shipments, carrier SLAs, warehouse operations and exceptions in Kroolo Work. Ask across bookings, customs documents, carrier emails and past shipments in Kroolo Search, with customer and partner boundaries respected.

Shipment deliveryCapacity and SLAsCited answers
Ask KrooloKroolo Search
Which shipments are at risk of missing their delivery window?
Answer
3 of 18 active shipments are at risk. Two are held at customs awaiting documents and one is delayed by a carrier handover 1. Account leads were notified this morning 2.
1Shipment tracker2#control-tower
Q4 shipmentsKroolo Work
Ocean freight: Shanghai
On track
Customs clearance
Awaiting documents
Last-mile delivery
Delayed
The problem

Shipment work is scattered across inboxes, portals and spreadsheets.

30%
of work time is spent searching for information.
58%
of the workday goes to work about work, such as chasing status and switching apps.
Asana, Anatomy of Work Index 2022
Today · scattered
Bookings
Exceptions
Capacity
Past shipments
Carrier SLAs
With Kroolo · one workspace
BookingsOne shipment record linked to tasks, documents and carriers
ExceptionsException queue with a named owner and a record
CapacityLive view of fleet, dock and warehouse capacity
Past shipmentsAsk how similar delays were resolved, with sources
Carrier SLAsSLAs, rates and performance in one plan
The platform

One platform runs the work. One finds the answers.

Kroolo Work
Plan, execute and deliver
Sprint progress
Shipment workflows
Exception handling
Capacity and workload view
Carrier SLAs
Dashboards
One set of
permissions
Kroolo Search
Ask anything, then act on it
What is blocking this quarter?
3 sourcesCitedPermission-aware
Ask in plain language
Cited answers
Permissions before AI
50+ connectors
Action agents
Use cases

Where Kroolo goes to work.

Six workflows logistics teams run on Kroolo Work and Kroolo Search.

Shipment delivery
Every shipment on one plan

Start each shipment from a template with booking, tasks, milestones and owners, so nothing depends on one person remembering.

Shipment templates: Reuse proven plans per lane and mode.
Milestones: Track delivery against promised dates.
Risk flags: See shipments slipping before the customer does.
Shipment portfolioLive
Active shipments
18
At risk
3
Late
1
Ocean freight: Shanghai
On track
Customs clearance
At risk
Last-mile delivery
Late
Kroolo Work · the work layer

How a shipment moves from booking to delivered.

Four workflows logistics teams run end to end in Kroolo Work, with owners and approvals at every step.

Shipment delivery
BookPlanMoveClearDeliver
Automated: Tasks, milestones and owners are created from the shipment template.
Result: Every shipment visible with status and risk.
Exception handling
DetectTriageResolveNotifyResolved
Automated: Owners are reminded, and each case is logged with the decision.
Result: One record of how every exception was resolved.
Customs and documents
BookCollectValidateClearFile
Automated: Document tasks and reviewers are generated from the template, with a deadline countdown.
Result: Filings submitted on time with reusable documents.
Capacity and routing
ForecastAssignTrackRebalanceClear
Automated: Overloaded sites are flagged, and rebalancing options are suggested.
Result: Dates promised with capacity confirmed.
Kroolo Search · the data layer

Questions your data answers, with the source attached.

Operations, customer service and finance teams ask across the work you have already done, with customer boundaries respected.

Where the data lives
Slack
Google Drive
Google Docs
Google Slides
HubSpot
Figma
Kroolo Search
One index across bookings, customs documents, carrier emails, past shipments and customer files. Permissions enforced at retrieval.
ConnectorsKnowledge graphACLs
What teams get
Cited answers
Every answer links to its source
AI agents
Act within the asker's permissions
Kroolo Work
Findings become tasks with owners
How did we handle the last two port congestion delays in Rotterdam?
Answer
Both were rerouted through an alternate port and customers were notified within two hours 1. The second added proactive customer alerts 2.
1Incident reports2Carrier email thread
What did the carrier say about the delayed container?
Answer
The carrier confirmed a vessel delay of two days and offered a rebooking on the next sailing 1. Legal asked for a revised disclaimer 2.
1Carrier thread2#delays
Which carrier contracts are close to their volume commitments?
Answer
2 of 9 contracts are above 85% of committed volume with two weeks left. One has already exceeded it 1.
1Contract tracker
What are the handling rules for temperature-controlled shipments?
Answer
Shipments must stay within the approved temperature range and be logged at each handover. Compliance review applies before release 12.
1Late arrival: Singapore2Handling checklist
Work meets data

A delay at risk, recovered before the customer notices.

Search shows the risk, Work reassigns it, and the lesson goes into the next plan.

1Kroolo Search
Search finds the risk

An operations manager asks which shipments might miss their window. Kroolo lists 3 and cites the tracker.

2Kroolo Work
Work unblocks

Tasks are reassigned and the customs blocker is escalated with context.

3AI agent
Agent chases

The documents agent reminds the broker and logs the response.

4Broker
Broker files

The broker files the documents, and the clearance is recorded.

5Kroolo Search
Search keeps the lesson

Next time, ask what delayed clearance on similar shipments.

The result: On-time delivery, with documents and decisions recorded.
AI agents

Meet your new AI team.

Use pre-built agents or build your own with the no-code agent builder. Each one works inside your permissions.

Status agent

Drafts shipment status updates from carrier emails and tracking events.

Drafted 4 updates
Documents agent

Chases brokers and carriers for documents and logs each response.

Chased 7 documents
Capacity agent

Flags overloaded sites and suggests rebalancing.

Flagged 3 overloads
Reporting agent

Prepares weekly customer reports from live data.

6 reports ready
Meet the agents
Roles

Built for every role in logistics.

From the operations director to the warehouse team.

Leadership
On-time delivery and cost at a glance

See on-time performance, carrier margin and at-risk shipments across every lane in one dashboard.

Network view: See every lane and site in one place.
Margin tracking: Spot cost overruns early.
Risk AI agents: Flag slipping deliveries automatically.
Network overviewLive
Lanes
24
At risk
3
Margin
31%
Delivery
On track
Utilisation
Healthy
Carrier SLAs
Watch
Integrations

Connects to the tools your logistics team already runs on.

50+ native integrations across ERP, communication, documents and data platforms.

SlackGoogle DriveGoogle DocsGoogle SlidesHubSpotFigmaAsanaNotionOutlookZoomTypeformPower BISlackGoogle DriveGoogle DocsGoogle SlidesHubSpotFigmaAsanaNotionOutlookZoomTypeformPower BI
See all integrations
Security and governance

Secure by design. Governed by default.

Your proprietary data stays your own. Agents operate within your workspace permissions, and every action is traceable.

ACL before AI

Permissions are enforced at retrieval, so people only get answers from what they already have access to.

No training on your data

Your content is never used to train models. Tenants are isolated.

Cited and auditable

Every answer shows its sources, and activity is audited by default.

Deploy where you need it

Run on AWS, Azure, GCP or on-prem, with SSO through Azure or Google.

SOC 2ISO 27001GDPRNIST AI RMFISO/IEC 42001EU AI Act
Read the Responsible AI Framework

FAQs on Kroolo for Logistics

Can Kroolo keep one customer's data separate from another's?
Yes. Kroolo Search enforces access control lists and role-based access at retrieval, so the AI only sees what the person asking is already allowed to see.
Is our data used to train models?
No. Your content is not used to train models, and each tenant is isolated.
Where can Kroolo run?
Kroolo cloud runs on AWS, with US East as the primary region. You can also run it on Azure, GCP or on-prem, with SSO through Azure or Google.
How long does it take to go live?
Kroolo Search connects to the systems you already use through 50+ native connectors.
Can we bring our own model?
Yes. Kroolo supports bring-your-own-model and key, and routes between Claude, Gemini and GPT.

Deliver more for every customer.

See every shipment, exception and answer in one place, so the team spends its time moving freight.

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