ServiceNow integration for Kroolo.
Turn ServiceNow incidents and requests into tracked work. Your data stays in sync, and your team gains AI, automation and reporting on top.
Free on all plansGuided setupAutomatic updates
Synced just now8 data types imported
What you get
ServiceNow plus Kroolo, better together.
AI-Powered Insights
Summaries and next steps on your ServiceNow tickets, inside Kroolo.
Custom Workflows
Create tasks and approvals when an incident or request changes state.
Reporting
Combine ticket data with delivery data in one report.
Linked Work
Link incidents and requests to the engineering work that resolves them.
Seamless Collaboration
Share updates and attachments across ServiceNow and Kroolo.
What gets imported
IncidentsRequestsChangesProblemsAssignment groupsCommentsAttachmentsCustom fields
See it in action
Manage the connection in one panel.
See what has been imported, when it last synced, and sync, edit or disconnect with a click. Data shown is sample data.
Set up
Connected in six steps.
1Open IntegrationsIn Kroolo, go to Settings, then the Integrations tab.
2Select ServiceNowPick ServiceNow from the list of available integrations.
3Authorize ServiceNowSign in to ServiceNow and approve the permissions Kroolo asks for.
4Choose what to importChoose the data you want to connect.
5Choose what to sharePick the projects and events to connect.
6Finish and syncComplete setup and get real-time updates from ServiceNow.
Questions about ServiceNow
The best of AI and work management. Connected.
Start for free. Upgrade anytime.
Explore
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